1. Introduction

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We (the Company/entity) Singapure Records, care about your privacy. We are committed to maintaining your trust by protecting your Personal Information. This privacy policy (the “Policy”) describes how we collect, use, disclose and share your Personal Information in connection with your use of the website (www.singapurerecords.com) and its subdomains.

“Personal information” is information relating to you and can be used to identify you as an individual. Personal information does not include information or data that has been aggregated or anonymized in such a way that you can no longer be personally identified by any means reasonably available to us.

Please read this Policy in its entirety. It will help you make informed decisions about your relationship with us.

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2. Information We Collect

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We collect different types of personal information in specific ways, depending on how you interact with our websites and services.

We may collect information in the following ways:

You may provide us with information directly through our websites, such as when you subscribe to our newsletter, fill out our contact forms and/or forms for other specific purposes, whether for registration, receiving information or using a service;
We may collect information from you when you visit and use our website through cookies, pixels, web beacons and similar internet technologies.

We may collect information about you through our website technology provider.

We may collect the following types of Personal Information:

Contact information: This may include your full name, pseudonym, postal or delivery address, telephone number and email address;
Verification or registration information: This may include your date of birth and personal data contained in formal documents issued by the government of your country of residence, such as passports, general registrations, driver's licenses, etc. 

Payment information: This may include your bank account information, whether electronic or not, as well as other payment or permission information when you request a withdrawal and/or for the due receipt of your royalties. We do not store credit card numbers or bank information, nor do we process any payments directly at this time.
We may also collect and/or generate anonymized and aggregated information from your use of our websites and services. Anonymized or aggregated information is not considered personal information.

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3. Use of Personal Information

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How we use your Personal Information depends on how you interact with our websites and services, such as choosing to use a particular portal of our distribution service, which, for the legal operation of the product, requests more specific personal information. In general, we may use your Personal Information to:

Operate, maintain and improve our websites and provide the requested products and services, including the creation of artist and record label accounts;
Respond to comments and questions, requests for legal verification and/or provide customer service;
Send information, including notifications about releases (tracks, songs and albums), administrative messages, important notifications regarding the use of our services by the data provider, status, marketing, and/or other notifications and needs that ensure the proper functioning of work and relationships with users of our services.
Communicate industry news, upcoming events, new products and services.
Protect, investigate and prevent fraudulent, unauthorized or illegal activities;
Inform you about important notices related to the website, such as updates to the privacy policy;  and to fulfill our legal obligations.

 

4. Sharing of Personal Information

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We may disclose your personal information to our employees and/or send it to our third-party service providers to operate, maintain, and ensure the functioning and provision of promised services, as well as to process requested transactions.

All this data will be provided only by the user of our services, and it will be the sole responsibility of the sender to ensure that this data is true information and does not constitute identity fraud and/or harm the identity of another person, body, company, or entity that has not authorized the sharing of their information with our services in any way.

Third Parties

We collaborate with third parties to analyze, discover, and use some of the Personal Information described in this Policy. For example:

Third parties that provide email functionality for users and customers who choose to receive our newsletter;
Third parties that provide software and customer relationship and support services for our websites;
Third parties that provide payment processing services for purchase transactions made through our websites or integrated platforms;
Third parties that provide automation software for transporting information between our websites and platforms.
We may also disclose your Personal Information if necessary to detect, limit, or prevent fraud or security issues, to protect our rights, property, and safety or those of our employees or partners, or if required by applicable law or to respond to legal process or a request for cooperation from a governmental or law enforcement entity (under very specific conditions and with prior notice to the target of the sharing).

We will not rent, sell, or share your personal information with third parties for marketing or advertising purposes.

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5. Rights Regarding Your Information: Access, Rectification, Erasure, and Restriction

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We value your rights regarding your Personal Information. Under applicable law, you may have the right to (i) request confirmation of whether we store, use, or share your Personal Information; (ii) obtain access to or a copy of your Personal Information; (iii) receive an electronic copy of the Personal Information you have submitted to us or requested that we submit to another company; (iv) request the correction of inaccurate, false, or incomplete Personal Information. If you wish to exercise any of these rights, please contact us at legal@singapurerecords.com

We will process these communications in accordance with applicable local laws.

Please note that we may still need to send you certain communications related to the operation and administration of our websites and services, and you cannot opt out of receiving these communications, such as communications regarding updates to this Policy and any data security notifications.

If, for any reason, you no longer wish to be contacted by us, you must terminate your relationship with the Company/entity by sending an email to legal@singapurerecords.com. In this case, you will no longer be able to access our websites or platform or use our services. We will remove any connection to your work or content submitted to our services, including registration, records, releases, information, or partnerships, within a period stipulated by both parties involved. If you are involved in a contract with our company or our record label service, you must wait until the termination of this contract for all your content to be removed from our services, and we recommend that you no longer send us any product or information. Please inform us of your decision at least 30 days in advance before the renewal of any contracts. If you wish to break any legal relationship before the termination date of any contracts, you will be subject to certain fines or penalties stipulated therein. If you need help or assistance with this, we will be happy to minimize your damages and provide the necessary assistance.  We would like to remind you that any actions related to these decisions also involve legal action.

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6. Automated Processing

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Currently, we do not use your Personal Information in a way that allows for automated decisions to be made about you without any human intervention.

 

7. Links to Third-Party Websites

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We may display links to third-party websites, including social media sites or platforms that are integrated into our services, which we do not own or operate in their entirety. We provide links to these third-party websites as a convenience to you and for the functioning of our promised distribution services. This information does not constitute an endorsement or recommendation of the linked websites or services. The services of the linked websites are subject to their own independent privacy statements, notices, and terms. We cannot control or be held responsible for the privacy practices and content of third parties. Please carefully review the privacy policies of these third parties to understand how they collect and process your Personal Information before submitting any Personal Information through these third-party websites. The collection, use, and disclosure of your Personal Information will be subject to the third party's privacy policies and not this Policy. We are not responsible for the data collection, privacy, and information sharing policies and procedures, nor for the content of these third-party websites.

 

8. Changes to this Policy

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All changes to this Policy become effective when they are posted on this page. Your continued relationship with us after the posting of any amended version of this Policy constitutes your agreement to be bound by such changes.

If we make a substantial change to this Policy, we will notify you by email and/or by posting a prominent notice on our websites before the change takes effect, and we will also update the “Effective Date” at the beginning or end of this page.

 

9. Questions or Comments

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If you have any questions or comments about this Policy, please contact us at the following email address:

legal@singapurerecords.com

We will review your concerns and attempt to resolve any privacy issues in a timely manner and in accordance with all applicable laws.